Terms of Use

Last updated: 2026-11-05

The service

4KEye is an app for viewing cameras and recorders that you own or are allowed to use. You are responsible for lawful use, including any notices or permissions the law requires where cameras record other people (for example KVKK signage). Provider: 4KEye, [email protected].

Premium subscription

Premium adds remote viewing outside your network. Plans of 1, 3, 6 or 12 months and their prices are shown in the app, in your local currency, before you buy. A 1-week free trial may be offered; unless you cancel at least 24 hours before it ends, the plan starts and the price is charged. Subscriptions renew automatically at the same price every period until cancelled. Payment is taken by Apple or Google; we never see your card details.

Cancelling

Manage or cancel your subscription in your App Store account (Settings > your name > Subscriptions) or in Google Play (Payments & subscriptions > Subscriptions), at least 24 hours before it renews. Deleting your 4KEye account does not cancel a subscription.

Withdrawal and refunds

Premium is a digital service performed immediately once you start it. Under the Regulation on Distance Contracts (art. 15/1-ğ) and the equivalent EU rule, the right of withdrawal does not apply to a service whose performance has started with your consent. Refund requests are handled by Apple or Google under their policies, and your statutory consumer rights remain unaffected.

Availability

Remote viewing depends on third-party video-cloud services and on your recorder. We do not guarantee that every device model works or that the service is uninterrupted. Viewing on your own network does not depend on our servers.

Law and disputes

Turkish law applies. Consumers may apply to the Consumer Arbitration Committee or the Consumer Court at their place of residence, within the monetary limits set each year. Mandatory consumer protection rules of your country of residence remain unaffected.